01
Emergency Call
You call (562) 443-3829 and describe what you are seeing: ceiling stains, dripping, missing shingles. We ask a few quick questions to gauge urgency, then dispatch a technician. If water is actively entering your home, we treat it as priority one and give you an arrival window on the spot.
02
Roof Inspection
Our technician climbs up with a roof ladder and runs a full inspection using a moisture meter and infrared thermal camera. We check flashing, valleys, pipe boots, skylights, and chimney surrounds. On steep or fragile roofs we send a drone first to avoid unnecessary foot traffic. This takes 30 to 45 minutes.
03
Leak Mapping
We trace the water path from the entry point to where it shows up inside. Water rarely drips straight down, so a stain on your kitchen ceiling might come from a valley leak ten feet away. We mark every compromised area and photograph it for your records and insurance claim.
04
Repair and Seal
We replace damaged shingles, tile, or flashing, install new pipe boots or skylight seal kits as needed, and seal everything with Henry, Tremco, or Sika products. If underlayment is compromised, we replace that section too. Most repairs take two to five hours depending on scope.
05
Water Test and Report
Before we leave, we run a hose test over the repaired area to confirm the leak is dead. You get a written summary with photos, materials used, and warranty details. If we tarped the night before, we return to complete the permanent repair once the roof is dry.